Client of the Year - Design

PoliceScotland

Gold Award

PoliceScotland has changed the conversation and other police authorities and government agencies across the UK are changing their approach to dealing with violence against Women and Girls. The Judges had this to say:“This is a brave piece of commissioning with insight at its heart, it’s not telling women to take care but men not to be dicks. Though not thought of as design it has all the hallmarks and celebrates the capacity of an idea to go beyond. We need […]

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STANDARD LIFE: HELP WHEN IT MATTERS MOST

Nomination

Many people, through the COVID pandemic and the recent cost of living deterioration, have seen their vulnerability (as categorised by the Financial Conduct Authority) increase and are not getting the support and guidance they need to make good financial decisions. As one of the UK’s leading Pensions and Savings providers, Standard Life has responded with the creation of a specialist Vulnerable Customer Team and the design of the Helping Hand Programme which specifically caters to the needs of vulnerable customers. […]

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